Explore white-capped peaks, arctic-blue glaciers, and wildlife galore when you book select Alaska cruises with the cruise line that knows it best. You will need to provide health certificate documentation for the animal in your ports of call. You will need to provide health certificate documentation for the animal in your ports of call. We cannot process refunds on these cards. Refunds for purchases of onboard products and services will be credited to your onboard account whetherpurchased prior to or during your cruise. For a limited time, enjoy all the benefits of our standard Have It All package, including Shore Excursion and Specialty Dining credit, plus free Crew Appreciation, a Low Price Guarantee, and upgrades to Premium Wi-Fi and Elite Beverage Packages. Our dedicated section on the CIBTvisas website can be found at www.cibtvisas.com/hollandamericaline. Due to the limited number of lift-equipped vehicles in foreign locations, guests may incur additional costs for transportation related to packages. Use onboard credit to make purchases aboard the ship like merchandise, spa treatments, specialty dining & more! This thread has been helpful to usnewbies on HAL. OP-we had a lot of OBC on one of our recent HAL cruises and didnt think wed spend it all. If you require additional information on the ships facilities or ability to accommodate your needs, please feel free to contact theGuest Accessibility Department. All documentation and immunization requirements are established by government authorities and not by Holland America Line. Soon as we could on board we had our list of excursions we wanted to do (with a 2nd choice) and all were available. I didnt know how we would spend the OBC I had. U.S. citizens on closed-loop cruises: U.S. citizens on cruises in the Western Hemisphere that originate and terminate in the same U.S. port are required to have proof of citizenship such as a valid U.S. passport or a government issued birth certificate combined with a government issued photo I.D. So we spent all the OBC but $18, and they just refunded the $18. The crewmembers eligible to receive these funds work in various departments, many of whom rotate among different ships, throughout our fleet of ships. It also gives me spending money on the way home! The same gracious service and sophisticated exquisite dining experience is featured, as it is in pre-set dining. Also, full laundry and valet services are available on all of our ships. (If you choose to take advantage of Holland Americas cruise Cancellation Protection this payment will be due prior to the cancellation period.) You can still take advantage of this exclusive onboard offer without confirming a specific itinerary! CC Help Jenn And I guarantee that my 6 year old grand daughter isn't going to spend $60 a day. :D. I understand that. Line ship. Download Packages such as Renewal of Vows, Happy Anniversary, Romantic Voyage and Just for Us include a variety of services and mementos to commemorate your special occasion. CC Help Jenn In addition to breakfast, lunch and a multi-course dinner, you can enjoy afternoon tea, hearty salads, comfort classics, global cuisine, an ice cream bar, hot hors doeuvres during the cocktail hours, and the traditional late-night snack. The time to reserve your desired stateroom, suite and dining preference is now. Teens: Mocktail Parties, karaoke contests, trivia contests, jewelry designs, video games, staff vs. teens volleyball tournaments; together with themed events Face Your Fears, Casino Games for Prizes and TV Game Show Night allow teens 13 - 17 to attend events in a relaxed environment allowing them to comfortably make friends while having fun. Please do not forget to print them out prior to leaving home. With this in mind, the following emergency phone numbers are available for your use. If you would like to send a bon voyage gift to one of your fellow guests or set up your own private bon voyage toast, we invite you to do so. Each item is authentic and many are branded with designer names you have come to trust. For ships without Tamarind, guests will receive one night at Pinnacle Grill or Canaletto. We are equally passionate about protecting and preserving the pristine destinations that we visit. . An additionalUS$1,000 worth of articles may be brought in and taxed at a reduced flat duty rate. Your booking will be credited to, and finalized by, your preferred travel advisor. Our dedicated shore excursion Reservation Agents and onboard staff offer expert support. Onboard Credit is in USD, is neither refundable nor transferable, and has no cash value. Last month they applied our OBC (all of it was from HAL directly) to our daily hotel service charge. Alaska Bonus Offers: Eligible Alaska cruises to and/or from Vancouver, Glacier Bay cruises and cruisetours (excludes cruisetour Y3-Y6) booked October 14, 2022, through November 15, 2022, receive one (1) Shore Excursion credit redeemable for a White Pass Summit Scenic Railroad shore excursion per person per booking. Due to the limited number of lift-equipped vehicles in foreign locations, guests may incur additional costs for transportation related to packages. and souvenir bar glass at any bar. Download the app before your cruise, log in, and immediately start using Navigator. Thanks everyone. I am never surprised when a "home office" has no real clue of the stuff that actual happens on a ship or tour. It's not a charge, it's just a hold. Daytime dress is casual. However, if you take out or bring into the United States more than US$10,000, you are required by law to file a report with the U.S. Customs Service. Try the Dive In, located on the Lido Deck, featuring hamburgers and hot dogs. OK right? Applications that use high bandwidth may be blocked and offerings are subject to change with or without notice. For these purposes, marijuana, even if prescribed for medicinal purposes, is considered an illegal drug as it is prohibited both under U.S. law as well as the laws of all or most of the countries that the ship visits. Cash deposits can be made on the last day of the cruise. Regardless, it is always good practice, when traveling, to make copies of your passport pages before departing. If you plan to bring a service animal, you must call our Guest AccessibilityDepartment. The medical staff on board is not available for daily care, unless you are hospitalized in the Medical Center. Souvenirs can? Vaccination requirements change frequently. Luggage Tag Information: Holland America Line is pleased to introduce new Holland America Lines Express Docs cruisedocuments, along with new luggage tags. Luggage Forward: Luggage Forward is a worldwide door-to- door service allowing you to have your bags picked up at your home and delivered to your stateroom. Embarkation Time:Your assigned check-in time is printed on the Boarding Pass page in your Express Docs. The numbers are for emergency use only; please do not call unless you are experiencing an emergency of a critical nature. Shore Excursion credit must be used on corresponding cruise and is non-refundable. To celebrate Holland Baggage Insurance: Although we try to handle your bags carefully while they are in our possession, please be aware that Holland America Line cannot guarantee there will be no loss of, or damage to, your baggage or belongings. On selected cruises youll find HollandAmerica Lines Port Shopping Ambassador Program. On Dressy Nightswe take it up a notch and recommend slacks, skirts, dresses, blouses, collared shirts and jackets. The Greenhouse Spa combines the best of the most distinctive and luxurious spas on sea and land integrated with proven home spa programs and exclusive products that enhance life and promote well-being. Holland America Line is Additional coverage is available with the purchase of a Holland America Line Standard or Platinum Cancellation Protection Plan. Plastic water bottles are not allowed. Also, you will need your ship card when you disembark. I don't have a problem with a hold for prepaid tips. Youll also find ample closet space, a safe in which to store your valuables and important documents, and a flat-screen television for viewing movies and onboard features. With very limited exceptions (such as some Panama Canal cruises),U.S. law prohibits persons from beginning their cruise in oneU.S. port and ending it in a different U.S. port. Started August 27, 2021, By Friends may easily arrange to send a bon voyage gift directly to your stateroom, or you may throw a party of your own for fellow guests. PERSONAL TRAVEL IDENTIFICATION REQUIREMENTS. Keep it with you at all times and if possible, leave all medication in its original container, and carry a list of the prescription names, dosage amounts and times taken for all medications. A gamut of games from sizzling slots with hugeprogressive jackpots to a parade of poker games is there for your enjoyment. Best No Annual Fee Credit Cards Holland America Line rewards points are earned by running spend through the Barclays Holland America Visa. Whenever possible, wereuse existing materials and equipment, and we recycle many materials where recycling infrastructure is available at our ports of call. In that case, Holland America Line will give guests an onboard credit with a value of 110% of the difference between the original booked fare and the lower fare. Allsuch requests should be made before sailing through your travel advisor. Guests must order one beverage at a time and be 21 years+ for alcoholic beverages. It is also your access card to your stateroom. Any additional information concerning currency restrictions, please contact the customs agency in their country. We work within a comprehensive regulatory system in which multiple governmental authorities oversee every safety aspect of our operations. Hi! For your convenience Holland America Line has partnered with two luggage transport services for your convenience. Working directly with the carrier is important, as the airlines are usually able to arrange alternative flights. Wine purchased during company-sponsored shore excursions that visit local wineries are exempt from the on-board corkage fee (offer limited to one bottle of wine per person). Once you get onboard you can check out what's happening on board, explore and book shore excursions for your entire voyage, browse dinner menus and book dining, keep in touch with traveling companions on board with chat, see account details including your onboard statement and more. many ports taxi lines can be long and distances to private transportation can be lengthy. Not so much for currency conversion but because it is a done deal. You can make a difference in the following ways: Holland America Lines youth activities program Club HAL offers an array of entertaining events for kids and teens ages 3-17. For safety reasons drones and any other remote controlled aerial devices/ toys are not allowed on board our ship. Cruise Documents: Holland America Line Express Docs Eco- friendly Cruise Documents. Purified or distilled water in factory-sealed containers (including plastic containers) for use in conjunction with medical device(s) are allowed in checked luggage and must be packed with the device(s). For folks who can't cover this much hold, a cash deposit of less money can be used. Guests with independent flight plans, who have purchased transfers on the day of embarkation through Holland America Line, must advise us of your air schedule at least 14 days prior to arrival to receive the transfer service. Thats because your Future Cruise Consultant has immediate access to Holland America Lines reservation system and can view all availabilities on all sailings. Ruth covered this well, but I wanted to add that using a post cruise transfer (purchased onboard) can be a good way to use up any left over OBC you have. Oxygen and/or oxygen equipment deliveries will NOT be accepted from any other company. You may be required to present additional or different travel documents when entering foreign countries, including some countries in the Western Hemisphere. It goes toward expenses incurred on board. When a ship is unable to dock, guests are taken ashore on smaller boats called tenders. HAL reserves the sole right to determine the method of compensation made to guests. Passport (recommended travel document) (valid for travel by air, land and sea), Passport Card (valid for land and sea border crossings only), State Issued Enhanced Drivers License (EDL) (valid for land and sea border crossings only, not valid on Yukon Cruisetours due to air travel included in the Journey), Other documents approved by the Department of Homeland Security, U.S. and Canadian residents: 866 935 8472, Switzerland residents: 41 (0) 22 884 18 70. Thanks! Shore Excursion credit can neither be redeemed for cash nor applied to a nonshore excursion item. Choose traditional pre-set seating and dining times or a flexible open schedule the choice is yours to make prior to departure for your cruise.